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Customer Messages & Responses

How to get to the point - fast! 


Why you shouldn't be waiting on one question being answered before moving onto the next and why getting as much information as possible can help you retain the job. 


Here's what we would ask and various scenarios and response ideas! Hopefully this helps the communication with your customer and how to can make it more streamline rather than feeling like you're going back and forth all the time!


ALSO REMEMBER - if chatting on Instagram smiley faces and a few kisses help soften the tone when you are being direct with questions












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